Terms & Conditions

Effective Date: July 7, 2026

Welcome to The Giving Tree. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

1. About Us

The Giving Tree has been creating handcrafted corporate gifts and India-inspired souvenirs since 2002. We specialize in eco-friendly gifting solutions with a focus on sustainability, craftsmanship, and meaningful gifting experiences.

Business Address:
The Giving Tree
#17, 2nd Main, Domlur 2nd Stage,
Bengaluru – 560071, Karnataka, India

2. Acceptance of Terms

By accessing this website, browsing our products, placing an inquiry, or making a purchase, you agree to these Terms & Conditions and our Privacy Policy.

3. Products and Services

  • We offer handcrafted corporate gifts, customized gift hampers, India souvenirs, and related gifting products.
  • Due to the handcrafted nature of many products, slight variations in color, texture, size, or finish may occur. These variations are natural and are not considered defects.
  • Product images are provided for illustration purposes. Actual products may vary slightly from the images displayed.

4. Pricing

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices are subject to change without prior notice.
  • Applicable taxes, shipping charges, or customization charges may be added during checkout where applicable.

5. Orders

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept, reject, or cancel any order at our discretion.
  • If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Custom Orders

Many of our products are customized specifically for corporate clients.

For customized orders:

  • Artwork, logos, names, and personalization details provided by customers must be accurate.
  • Customers are responsible for ensuring they have the necessary rights to use any logos, trademarks, or copyrighted material submitted.
  • Once production has commenced, customized orders generally cannot be modified or cancelled unless agreed otherwise.

7. Payments

Payments must be completed using the payment methods made available on our website or as agreed for corporate orders.

Orders may only be processed after successful payment confirmation unless alternative payment arrangements have been approved.

8. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on product availability, customization requirements, courier services, or unforeseen circumstances.
  • While we strive to ensure timely delivery, we are not liable for delays caused by third-party logistics providers or events beyond our control.
  • Customers are responsible for providing accurate delivery information.

9. Intellectual Property

All website content, including but not limited to:

  • Text
  • Product descriptions
  • Images
  • Graphics
  • Logos
  • Branding
  • Designs
  • Icons
  • Layout

is the property of The Giving Tree or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. User Responsibilities

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Attempt unauthorized access to the website or its systems.
  • Upload harmful software, viruses, or malicious code.
  • Misuse the website or interfere with its normal operation.

11. Limitation of Liability

To the maximum extent permitted by law, The Giving Tree shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Inability to access the website
  • Product delays
  • Third-party service interruptions
  • Technical errors beyond our reasonable control

Our total liability shall not exceed the amount paid for the applicable order, where permitted by law.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways or delivery providers.

We are not responsible for the content, privacy practices, or performance of third-party websites or services.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or transactions with The Giving Tree shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

16. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

The Giving Tree
#17, 2nd Main, Domlur 2nd Stage,
Bengaluru – 560071, Karnataka, India

Email: info@thegivingtree.in (replace with your official email if different)

Thank you for choosing The Giving Tree. We appreciate your trust and look forward to creating thoughtful, handcrafted, and sustainable gifting experiences for you.